Being a human being, one of the biggest challenges in life is to serve other human beings. It is tough, and anyone who tells you otherwise is either living in denial or s/he sucks at it. And if you are someone who is doing it for ages without even a bit of anger on your face, then you must a cabin crew.
Every time we board a flight, we see those beautiful girls and handsome guys groomed extremely well, we wonder how easy their job is with a handsome paycheck. All they have to do is dress up and fly. Right? I know! But let me tell you today — if you think it is easy-peasy-lemon-squeezy to be a cabin crew, then this is the biggest myth.
You don’t believe me? Imagine getting up in the middle of the night, dressing up, moving to work, board the flight and handle over 100 passengers and that too 40, 000 ft. above the ground. It doesn’t matter what mood you are in, if a passenger asks for a glass of water for the 600th time, you have to get it with a smile on your face.
It would be an understatement if we say that the job is tough — it is extremely tough. You don’t have a 9–5, Monday to Friday schedule. One day you might have to get up at 2:00 AM and one day you might have to come back home at 2:00 AM.
And on top of all the challenges, WE the people who travel in aeroplanes love to act like a prince/princess of this world. From keeping our cabin baggage to complaining about the food to complaining about the lavatory, we passengers board a flight with a rucksack full of torture for the crew.
But have you ever wondered, if the job is that tough, why they still choose to show up for work? Why they welcome and serve each and every passenger with all their heart? Why they still choose to put in all their effort to provide all the passengers with the best flight experience?
We talked to seven cabin crew from different airlines to understand and know what is it about the job that keeps them up and motivated to wake up at different hours of the day and head to fly.
The life of a cabin crew is quite amazing. Let’s be honest here — I am pretty sure people have noticed that the life of a crew is quite fancy when s/he is off work. But that lifestyle and the paycheck are not the only things about this job.
For me, the thing that drives me to grind and go to work is the fact that you get to meet so many people every day. I personally feel, when you meet hundreds of people on a daily basis — it leaves you with so many things to learn in life.
And of course, the job is not easy — it’s tiring, you get exhausted by the time you get back home, sometimes you don’t even get that ME-time. But still, I have never felt that I should give up or switch my job. It’s all about learning something new on a daily basis, it’s about new experiences, it’s about making people happy by giving them that perfect flight experience. Also, my job plays a vital role even when I am not in my uniform. I can communicate and interact with people well. My confidence level is always high.
Happiness! All I want in life is to be happy and flying gives me that.
Since it’s been almost 10 years I am flying and I have worked with different airlines, I feel it flows in my blood now. I left my job once and was at home, but after sitting at home, I realised that I just can’t do without flying. For me, it’s my body which is used to flying in a pressurised balloon and I love the feeling of flying high — it is nothing less than a thrill for me.
It gives me a platform to work with people from different walks of life. It gives me a different rush. Also, it definitely pays me well for me to enjoy with my people — the people I love, and it is one of the reasons that I am always motivated to wake up at odd times and make the journey comfortable for the people who board my flight.
I always wanted to be a cabin crew — it has always been a dream as well as passion. Its been 10 years now that I have been in the aviation industry. I still remember the day when I got my first salary — it was not only money but respect and identity that I earned through my work.
If you ask me what keeps me motivated to go to work, there are lots of things. It’s my family, it’s my friends, who have always helped me in difficult situations, supported me in every single decision I made for myself. And obviously the passengers and my fellow crew.
The joy of serving so many people through my work is just amazing and their smile in return is more than enough to keep me motivated. This is not only a job to survive in this world but it has become my lifestyle.
Live. Laugh. Fly. Repeat.
There are many things about my line of work that motivate and inspire me to keep a positive attitude and continually strive to make someone’s day better. However, if I had to pick one thing that stands out amongst the rest, it would be remembering where I came from and how hard I worked to be where I am today.
I worked a lot of part-time jobs and attended college full time for a while, not really knowing what I wanted to do with the rest of my life or really where to begin. But, when I became a Flight Attendant, I got a job with the first airline I ever applied to, everything just fell right into its places.
It felt like my world was finally right-side up. And speaking of my work, I always want to put my best foot forward in this job so that my family is proud of the person I am — both in my personal life and work life.
Even on the roughest days, I’m able to be grateful and pull through the bad because I know I’m doing something I want to do for the rest of my life. And the downsides could never outweigh the good parts of my life as a Flight Attendant. Knowing all of that brings a kind of comfort that allows me to be my best self at work.
We treat all passengers just like we want our family to be treated. If my mother or father were to travel through the air, I would want them to take off and land safely. And I wouldn’t want them to be treated differently or a crew member to behave with them rudely.
Also, we are onboard nurses. We are trained to treat heart attack to deliver babies onboard. We wake up at odd hours just to make sure people reach their destinations safely and first-time fliers have an experience of a lifetime. Life as a cabin crew is tough but with such responsibilities in our shoulders, I feel so proud.
It’s not just about wearing designer clothes and heels and always smiling, it’s about being situationally aware and assertive at times too.
Everyone thinks that the Flight Attendant job is just about travelling and having fun in exotic places around the world.
Although I love my job and wouldn’t trade it for anything, I have to agree that the Flight Attendant lifestyle isn’t all sunshine and roses. It is physically exhausting and sometimes emotionally challenging too. Every day, I meet hundreds of people travelling across the globe to see their families while I terribly miss mine. I take care of a sick passenger on a flight while I’m probably feeling sick myself. I serve about 40 people their meals even though I’ve been too busy to eat a meal myself.
But despite all this, what motivates me is when I lay in bed reminiscing about my day, I feel a special sense of content, a state of peaceful happiness. The feeling of making a positive difference in someone’s day, comforting someone or just giving them a listening ear 40 thousand feet high in the sky is indeed very rewarding.
In my short 24 years of life, I’ve been blessed to see and experience more than most people. To most people, the sky is the limit. For me, the sky is home. It will always have my heart. It is where I belong.
Anu M G
I am really passionate about my work — the customer service field. The feeling of being a cabin crew is absolutely amazing.
If you ask me what is that motivation pill for me, it is definitely the fact that it not only allows me to work with different people from all walks of life but also gives me the opportunity to travel, to discover new cultures and yes, I get to meet a lot of new people.
I always believed that working as a cabin crew would help me grow professionally and as an individual. And it is something that really gives me that proud feeling to be a part of this amazing tribe — cabin crew.